The Art and Science of Customer-Centricity. Do you know companies that say they are all about growth and innovation, yet completely lack any semblance of a process or a modicum of dedicated funding and resources to support these efforts? Do they even possess a culture that not only celebrates taking risk, but that actually knows how to fail better. When was the last time something worth doing spontaneously emerged at your organization? .

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Stuff and Nonsense - My writings and commentaries. Friday, July 8, 2011. This poem is for my good friend Herb Braden on the occasion of his 80th birthday. May not seem that much. Unless of course you do it. Those Amish folks can party. And after all the hoopla. While having your last laughs. The Amish go from room to room.

The Art Of Covert Hypnosis Released. January 23rd, 2009 by Steven. Well, things are getting a little busy for me at the moment with the release of my course - The Art Of Covert Hypnosis. I doubt I will be able to update this blog as much now, as my time is being consumed by a lot of things. The Many Facets Of Rapport.