The New Year has made me reflect on how things have changed with CAPA over the years. It has brought home to me how the essence of CAPA is one of continuous service improvement with the client at the centre of everything we do. It has evolved, and continues to do so, within the 11 key components. But really understanding the philosophy behind all the components helps us evolve to whatever the climate is. I think we all .

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Everything leads back to that one day. Comedy, animals, food, exploring, learning. It always amazed me how cats can look so comfortable in the most uncomfortable places. Lisa trying hard to stay in character while Jennifer barely keeps it together. Rsquo; And she goes,.